Case StudyGoHighLevelNonprofitDonation Funnel

We Built HEARD's Website Entirely on GoHighLevel

HEARD (Helping Everyone Achieve Recovery) needed a site that could explain five distinct recovery, housing, and reentry programs clearly enough for someone in crisis to find help fast - while still driving donations for Still Standing RCO, its Recovery Community Organization serving Southwest Arkansas.

Community members joining hands, representing HEARD's recovery community mission

HEARD / Still Standing RCO

“Every person deserves the chance to rebuild, no matter where their journey begins.”

Client

HEARD Inc. (Still Standing RCO)

Industry

Nonprofit / Recovery Community

Platform

GoHighLevel

Scope

Web Design, Donation Flow, CRM

Primary Goal

Route visitors to help or to donate

What We Built

A single GoHighLevel system for the whole mission

The site had to hold two jobs at once: help someone find the right support program fast, and give donors a clear, visible way to give. Both run through one GoHighLevel build.

5

Program Areas Structured

Peer recovery coaching, housing, employment readiness, documentation help, and family reunification each given a dedicated section.

300+

Lives Touched

Public mission stat from the live HEARD site, built into the page as a trust and impact signal.

40+

Families Reunited

Public mission stat from the live HEARD site, surfaced alongside the family reunification program.

1

Platform for Everything

Website, donation flow, and contact intake all run on GoHighLevel instead of separate tools.

Note: "300+ Lives Touched" and "40+ Families Reunited" are public-facing impact stats published on the live heardinc.org site, not figures measured by Vareweb. The other figures describe the scope of the build.

The Problem

A nonprofit website that has to serve people in crisis and donors, on the same pages

Most nonprofit templates optimize for one audience. HEARD needed both: a person searching for housing help at 2am, and a donor deciding whether to give. Neither could feel like an afterthought.

CHALLENGE 01

Five programs, one visitor who might be in crisis

Peer recovery coaching, housing assistance, employment readiness, documentation help, and family reunification are five different doors into the same organization. Someone arriving in crisis needs to find the right one fast.

CHALLENGE 02

The site had to serve two very different visitors at once

A person looking for help and a potential donor are reading the same homepage with completely different intentions. Neither path could bury the other.

CHALLENGE 03

Nonprofit budgets do not have room for a fragmented tech stack

A separate website tool, a separate donation processor, and a separate CRM would have meant more monthly cost and more things that could break for a small nonprofit team.

CHALLENGE 04

The mission had to stay visible on every page, not just the homepage

HEARD exists to help people recovering from substance use, mental health challenges, and homelessness rebuild - "no matter where their journey begins." That has to come through on a housing page or a donation page just as much as the homepage.

What We Improved

From a mission statement to a structured, navigable system

The work focused on making the mission actionable: clear program paths for people who need help, and a donation path that never gets lost.

01

Program pages built for clarity under stress

Recovery coaching, housing, employment, documentation help, and family reunification each got a clear, dedicated section.

02

Donation path kept visible everywhere

"Donate Now" stays accessible from every program page instead of being confined to a single donation tab.

03

One platform for the whole site

Built entirely on GoHighLevel - website, contact intake, and outreach all run from a single system instead of stitched-together tools.

04

Mission stats given a real presence

The "300+ Lives Touched" and "40+ Families Reunited" numbers HEARD already tracks were built into the page structure as proof points, not buried in a paragraph.

The Solution

One GoHighLevel build, structured around the whole mission

Every program, every donation path, and every contact form runs through the same system - built to be manageable by a small nonprofit team.

GHL

GoHighLevel Website Build

Built the entire site natively on GoHighLevel for owner Shae, keeping the whole stack in one platform.

Single-platform website + CRM
No separate donation processor to manage
One login for the whole system
PRG

Five Program Pages

Structured a clear section for each Still Standing RCO program area.

Peer recovery coaching & group support
Housing assistance & stability planning
Employment readiness & job placement
DOC

Documentation & Reunification

Gave the more procedural support services - IDs, insurance, vital records, family reunification - their own clear space.

ID / insurance / vital records help
Family reunification advocacy
Clear next-step messaging
DON

Donation-First Layout

Structured the page hierarchy so donors and people seeking help both find their path quickly.

"Donate Now" visible across the site
Mission stats used as trust proof
Southwest Arkansas service area highlighted
CRM

Contact & Outreach System

Set up GoHighLevel to handle inbound contact from both people seeking services and prospective donors.

Centralized contact intake
One system for outreach follow-up
Built for a small nonprofit team to run
BRD

Still Standing Brand Identity

Carried Still Standing RCO's identity as "a division of HEARD" consistently across the site.

Consistent purple brand system
501(c)(3) status represented clearly
Texarkana, AR location & hours listed

Image Gallery

The Live Site & Brand

The Still Standing RCO brand mark and the same imagery HEARD uses on heardinc.org to represent its community and recovery mission.

heardinc.org — Community & Support
Community members joining hands, representing HEARD's recovery community mission

Homepage Imagery

The community-support photography used on the live HEARD site to represent the "rebuild together, no matter where the journey begins" mission.

Still Standing RCO, a division of HEARD, logo

Brand Mark

The Still Standing RCO logo, used as the site's icon and brand mark on heardinc.org.

Volunteers loading donation boxes, representing HEARD's community outreach

Outreach Imagery

Community outreach photography used alongside the donation and program pages.

Build Benchmarks

What the build was structured to solve

A recovery nonprofit's website is a front door for people in crisis first, and a fundraising tool second. The structure had to respect that order without shortchanging either.

Program clarity

Challenge

Five distinct support programs risk blurring into one generic "services" page

Vareweb Approach

Dedicated section for each of the five Still Standing program areas

Dual-audience design

Challenge

Visitors in crisis and prospective donors need different, non-competing paths

Vareweb Approach

Donation CTAs kept visible without burying the "get help" program pages

Tech stack simplicity

Challenge

Separate website, CRM, and donation tools add cost and failure points for a small team

Vareweb Approach

Entire site and contact system built natively on GoHighLevel

Mission visibility

Challenge

Impact numbers easy to bury in body copy

Vareweb Approach

"300+ Lives Touched" and "40+ Families Reunited" built in as structural proof points

Process

How we built the project

Mission and program discovery first, then site architecture built around two audiences, then the GoHighLevel build, then a full QA pass before handoff to Shae.

01 / DISCOVERY

Mission & Program Discovery

Mapped all five Still Standing program areas and the organization's Southwest Arkansas service area before any design work began.

·Program area audit
·Service area mapping
·Mission language review

02 / ARCHITECTURE

GHL Site Architecture

Structured the site to balance "get help" and "give help" paths, so both a visitor in crisis and a donor land on the right page.

·Dual-path navigation planning
·Donation flow placement
·Program page hierarchy

03 / BUILD

GoHighLevel Build & Donation Integration

Built the site natively in GoHighLevel with a dedicated donation flow alongside every program page.

·Native GHL page build
·Donation flow integration
·Contact intake setup

04 / LAUNCH

QA & Launch

Tested every program page, donation path, and contact flow before handing the live site to Shae and the HEARD team.

·Cross-device testing
·Donation path testing
·Handoff to HEARD team

A recovery nonprofit's website has one job that matters more than any other: make sure someone in crisis can find the right door in seconds. Everything else, including the donation flow, gets built around that.

Vareweb Project Note
5

Programs, one clear structure

Recovery coaching, housing, employment, documentation help, and family reunification each given their own dedicated section.

501

501(c)(3) nonprofit

Still Standing RCO operates as the core program of HEARD Inc., a registered 501(c)(3) serving Southwest Arkansas.

AR

Texarkana, Arkansas

Based at 1501 Grand Ave., serving individuals and families across Southwest Arkansas.

GHL

Built for a small team

A single-platform GoHighLevel setup means Shae and the HEARD team run the site, donations, and outreach without juggling separate tools.

Start Your Build

Running a Nonprofit That Needs a Website Built Around Your Whole Mission?

Vareweb builds nonprofit and small-business websites on GoHighLevel that keep the mission visible while making it easy for people to get help - or give.